Here are the frequently asked questions about National Service

The National Service Scheme (NSS) is a youth focused program of mobilization in aid of national development. It has its origins in the desire and demands of Ghanaian youth for early opportunities to participate in shaping the destiny of our country. NSS is designed to provide young Ghanaians with practical experiences otherwise unavailable in the classroom, yet needed to survive in the world of work, and necessary for career planning as well as adulthood. Through the NSS program, service personnel have helped to combating hunger, diseases, ignorance, illiteracy, and shaped development of communities across the country.

NSS is important primarily because it offers Ghanaian youth the chance to enter the labour market through work in either the public or private sectors, pick business ideas, develop early contact with potential employers, reflect on career options, acquire practical on the job training, while contributing to socio-economic transformation development at the same time.

You can apply online or follow the procedure below:

You can apply for a PIN code or re-activate your old PIN code if you couldn’t undertake your national service at an earlier point in time but was issued with a PIN code for registration by then. The following procedures must be followed:

For issuance of new PIN codes:

You must write an official application addressed to the Executive Director through the following address:

Ghana National Service Scheme,
46 Patrice Lumumba Road, Airport Residential Area,
Box 46 State House,
Accra, Ghana.

Include in the letter, your Full name, Institution attended, Programme pursued (course), Your School’s Index number, Year of completion. Attach a copy of your certificates.

For re-activation of old (existing) PIN codes which was once issued to you:

You must write a letter addressed to the Executive Director of NSS requesting for re-activation of your old pincode. Include in the letter, your Old PIN code, your Full name, Institution attended, Programme pursued (course), Your school’s index number, Year of completion. Attach a copy of your certificate.

Every Ghanaian youth who attains eighteen years and above , is qualified to undertake national service, however, eligibility is presently limited to only young Ghanaians who are eighteen years and above at the time of completing or obtaining their first tertiary education degree or diploma.

NSS organizes orientations on several campuses across the country every year prior to deployment. The orientation events often serve opportunities to learn more about the NSS, to interact with management, questions or seek clarifications, and get to hear about the experience of others. Please feel free to visit the NSS website www.nss.gov.gh which is active and updated regularly with all the relevant information. NSS is also active on facebook (www.facebook.com/nssghana), Twitter (@nssghana) and other social media platforms.

Once you completed your national service, a certificate will be issued to you specifying the details of your service to assure your prospective employers that you have successfully completed the national service and satisfied a major legal requirement for an unimpeded entry into the labour market. Where the certificate is not ready, the NSS secretariat will give you attestation letters in lieu of the certificate.

You are engage in an offense called “self-posting”. NSP who posts himself or herself to a user agency other than the one to which s/he was officially posted, either with or without connivance of the officials of the user agency will not be recognized as having done national service, and will be made to face the appropriate sanctions.

Any NSP that takes up posting but does not complete the full period, without proper authorization from the Board, is classified as a deserter and appropriate sanctions shall be applied against him/her. Three months after desertion, the service person shall be declared an evader. Any national service rendered before desertion will be nullified and personnel on reporting back to the National Service Secretariat shall be made to start service afresh.

Any Ghanaian eligible for national service who is deployed but is not available or does not report at his/her service post without prior permission, within a period of three months after close of postings, and without proper authorization, is considered an committed an evasion for which the appropriate section of the NSS Act shall be evoked.

Typically, private companies write to NSS requesting for NSPs. Such letters are expected to reach the NSS national secretariat before the end of April in any year. NSP deployed on the basis of such requests are allowed to undertake their national service assignments in the private sector. NSS does not encourage private companies to request for specific NSP, however, a general idea of qualification and background of personnel they need is necessary.

In the philosophy of NSS, there is nothing like “I don’t like where am posted”. Every place in Ghana deserves equal attention and consideration in the national development efforts. NSS works with NSPs to ease the challenges of settling in new environment hence reposting is discouraged at all levels. From experience NSPs turn to fall in love with the places where NSS posted, and this is especially so in the case of NSPs who are deployed to rural communities.

NSS does not encourage prospective registered and deployed NSPs to defer their doing national service except in extreme circumstances of health conditions supported by evidence from a qualified and certified medical practitioner. Consideration is also given to nursing mothers, and pregnant women but only when they apply for deferment. Where NSPs is compelled to defer due to post-graduate studies abroad, evidence must be produced to support why the permission being sought for deferment deserve consideration. In these cases, service can be deferred for not more than two years.

No, the NSS has no internal mechanism for checking the veracity of claims to previous employment history. Besides, every national service experiences must begin with a prior registration with NSS to undertake the mandatory service and be posted as required. This is why those completing their degree and diplomas from tertiary institutions are required to go through the registration process, and are eventually posted to their original places of employment.

NSS supports NSP in any way humanly possible. NSS has offices in all the districts in the country to serve and assist you settle with ease into the communities where you are deployed. The NSS offices exist to listen to your experiences, challenges, problems and to assist in solving them. If you have any special health needs, please inform your district NSS offices to assist you connect with doctors, nurses and other medical officials as your condition may determine. Even though the NSS district offices are not in a position to provide accommodation for NSPs, they often liaise with chiefs and community leaders to ensure you have a worthwhile transition to the place of service. NSS also supports and promotes the activities of the National Service Personnel Association (NASPA) in every district across the country.

Yes, in most cases national service is your first job experience going into the labour market. It also allows you to relate some of what was learnt in school to real life situations, and places you in challenge of problem solving environments so that you can put your talents to real use. Furthermore, national service bridges the gap between you and employers, and allows you to development networks for your career aspirations.

As a developing country, there are several sectors and areas to which our combined human energy and efforts are needed to increase our productivity and create opportunities for growth and employment. Thus NSP are typically engaged in teaching and educational development in remote villages, support services for local administration in deprived communities, agriculture and agribusiness, afforestation, urban sanitation management, military service, and urban traffic control among others.

Payments of NSS allowances are effected through an electronic payment platform called e-zwich. During the registration, you will be required to provide your E-Zwich account number to facilitate the processing of your allowances. NSS management is working out an arrangement to ensure you are notified via text messages whenever you allowances are paid. In the meantime, media announcement and other modern communication platforms will continue to be used for sharing information about your allowances. It is therefore important to also provide at least one reliable mobile phone number when filling the registration form.

In November of every year, the NSS secretariat obtains final year class list from various tertiary institutions in Ghana to generate PINs for each prospective NSP on the list. These PINs are only used for registration purposes.

Yes, the government pays every NSP deployed to public sector user agencies a non-taxable allowance every month during the period they are engaged as service personnel. NSP deployed to private sector user agencies are paid the same amount directly by their user agencies, who also pay 20% of the amount to the NSS. NSS allowance is reviewed periodically for upward adjustment. In appreciation of the sacrifices of NSPs, President John Mahama has recently authorised over a 100% increase NSS allowances from 248 cedis to 350 Ghana cedis per month.

Once you hear that the NSS secretariat has completed the deployment of prospective NSP, you can check where you are posted to either by looking out for master list of deployment in their tertiary institutions or simply text your NSS number to the shortcode 1962 to obtain prompt information about where you are required to do your national service. Deployment of prospective NSP takes place in May of every year.

Proof of having done the national service using national service certificate or attestation letter from NSS is a required necessity for employment in any form. It is an offence to be employed without showing proof of prior participation in the NSS. Employers are required to demand NSS attestation or certificate prior to making hiring decisions in any application you submit to them.

Proof of having done the national service using national service certificate or attestation letter from NSS is a required necessity for employment in any form. It is an offence to be employed without showing proof of prior participation in the NSS. Employers are required to demand NSS attestation or certificate prior to making hiring decisions in any application you submit to them.

No! NSS does not allow self-deployment. NSP are expected to be in readiness to serve the nation anywhere they are deployed, be open to new experiences, and show willingness to draw new lessons during the service period. Thus, even though the NSS secretariat tries to match the background of NSPs to places where their services will be most appreciated, NSPs are expected to accept wherever they are deployed as both an opportunity and a challenge; and in the spirit of patriotism.

Once the PINs are generated and distributed, each prospective NSP is then expected to proceed to any of the designated Banks and pay the appropriate amount (currently 40 Ghana cedis). Upon payment, the online registration system automatically becomes activated for prospective NSP to register in order to be processed for deployment. Upon submission of your online registration, you will be assigned an NSS alphanumeric that is unique to you alone. This becomes your permanent NSS identification.

The PIN has only one use, and that is to allow you to register to in order for the NSS secretariat to capture your details so that you can be deployed to undertake your mandatory national service. With the PIN, NSS is able to eventually tell how many prospective NSP have registered to be deployed to undertake the mandatory national service. Once the online registration is completed, the PIN is deactivated and alphanumeric NSS ID assigned and used when you are deployed.

Unfortunately, without paying the appropriate registration fees at a designated Bank, you cannot register to undertake your mandatory national service. Registration fees are used for online and manual processing of application requests; and this approach has so far eliminated the burden of prospective NSP travelling from across the country to NSS secretariat to pick up applications forms, complete it, and travel back to submit with supporting documents.

Yes, you are required to undertake your national service if you are eighteen years and above. In filling the online application, ensure that you tick the study leave box so that you can be deployed to your original place of work to resume from your study leave, which will also count as your national service. It is important to note that once you are doing your national service as a study leave case, it is your employer and NOT NSS that will pay you. Any False declaration on the application form is a criminal offence punishable by law.

Once deployed, you are expected to undertake your national service for a period of twelve month, with the final month as a paid leave period. Any person who fails to complete the required period of service will be deemed not to have done service at all and will suffer the consequences thereof.